What Patient Representatives DoAssist patients in obtaining services, understanding policies and making health care decisions.
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Interview patients or their representatives to identify problems relating to care.
- Refer patients to appropriate health care services or resources.
- Maintain knowledge of community services and resources available to patients.
- Explain policies, procedures, or services to patients using medical or administrative knowledge.
Patient Representatives Education, Salary, and GrowthOnly you can decide how much you need to earn — but knowing what it actually costs to live in your area can help. The Family Budget Calculator can guide you.
Minimum EducationHigh School Diploma or GED
Career ProspectsExcellent (Increasing by 5% or more)
Training Time1 to 2 years
Job Openings13,600 Annually
Median Earnings
$58,310 in California
$48,790 Nationally
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Is This Career Right For You?
YOU Like
- Influencing or leading others
- Relating with or serving others
you value
- Accomplishing things
- Having support
- Personal relationships
you are skilled in
- Active Listening
- Service Orientation
- Social Perceptiveness
- Speaking
- Judgment and Decision Making
Go Deeper: Patient Representatives Explained
Patient RepresentativeExplore career pathways, key skills, and what each role has to offer.
How Do You Train for This Career?
Learn about the education and training paths that can lead to this career — and what to expect from each one.
Vocational SchoolA vocational school typically equips students with specialized skills and practical training in specific trades or occupations, enhancing their employability and providing direct pathways to relevant careers.
🎓 Skills-Focused
⏱️ Finish in 6 months - 2 years
Workforce Development ProgramA workforce development program typically enhances participants' opportunities to succeed in the workforce through employment skill-building, career counseling, connections to employers, and pathways to high-demand and high-wage jobs.
🎓 Skills-Focused
⏱️ Finish in 6 months - 2 years
ApprenticeshipAn apprenticeship typically offers a combination of hands-on training and classroom instruction, leading to practical skills, industry-specific knowledge, and the potential for long-term employment in a specific trade or profession.
🎓 Paid Work
⏱️ Finish in 2-5 years
Associate's DegreeAn associate's degree typically provides graduates with foundational knowledge and skills for entry-level jobs in the graduate's industry, or serves as a stepping stone towards further education.
🎓 College
⏱️ Finish in 2-3 years
find training near you
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What Is the Healthcare Industry?
HealthcareThe primary activities of this group involve delivering medical care and support to patients, including diagnosing illness, treating injuries, administering medication, assisting with daily living activities, and completing corresponding administrative tasks.