What Bill Collectors DoLocate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
- Record information about financial status of customers and status of collection efforts.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Advise customers of necessary actions and strategies for debt repayment.
Bill Collectors Education, Salary, and GrowthOnly you can decide how much you need to earn — but knowing what it actually costs to live in your area can help. The Family Budget Calculator can guide you.
Minimum EducationHigh School Diploma or GED
Career ProspectsRisky (Decreasing by 5% or more)
Training Time6 months to 1 year
Job Openings13,700 Annually
Median Earnings
$57,070 in California
$46,040 Nationally
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Is This Career Right For You?
YOU Like
- Influencing or leading others
- Using data or completing tasks
you value
- Accomplishing things
- Having support
- Personal relationships
you are skilled in
- Active Listening
- Critical Thinking
- Service Orientation
- Speaking
- Writing
- Reading Comprehension
Go Deeper: Bill Collectors Explained
Bill CollectorExplore career pathways, key skills, and what each role has to offer.
How Do You Train for This Career?
Learn about the education and training paths that can lead to this career — and what to expect from each one.
Associate's DegreeAn associate's degree typically provides graduates with foundational knowledge and skills for entry-level jobs in the graduate's industry, or serves as a stepping stone towards further education.
🎓 College
⏱️ Finish in 2-3 years
Bachelor's DegreeA bachelor's degree typically results in increased knowledge about a variety of academic subjects, specialized knowledge in a focused field of study, and is considered the foundational qualification for many careers.
🎓 College
⏱️ Finish in 4-5+ years
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