What Correspondence Clerks DoCompose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
- Maintain files and control records to show correspondence activities.
- Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
- Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
- Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
- Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
Correspondence Clerks Education, Salary, and GrowthOnly you can decide how much you need to earn — but knowing what it actually costs to live in your area can help. The Family Budget Calculator can guide you.
Minimum EducationHigh School Diploma or GED
Career ProspectsRisky (Decreasing by 5% or more)
Training Time6 months to 1 year
Job Openings700 Annually
Median Earnings
$53,060 in California
$46,740 Nationally
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Is This Career Right For You?
YOU Like
- Influencing or leading others
- Using data or completing tasks
you value
- Having support
- Having freedom
- Personal relationships
you are skilled in
- Active Listening
- Coordination
- Critical Thinking
- Monitoring
- Reading Comprehension
Go Deeper: Correspondence Clerks Explained
Correspondence ClerkExplore career pathways, key skills, and what each role has to offer.
How Do You Train for This Career?
Learn about the education and training paths that can lead to this career — and what to expect from each one.
Associate's DegreeAn associate's degree typically provides graduates with foundational knowledge and skills for entry-level jobs in the graduate's industry, or serves as a stepping stone towards further education.
🎓 College
⏱️ Finish in 2-3 years
Bachelor's DegreeA bachelor's degree typically results in increased knowledge about a variety of academic subjects, specialized knowledge in a focused field of study, and is considered the foundational qualification for many careers.
🎓 College
⏱️ Finish in 4-5+ years
Vocational SchoolA vocational school typically equips students with specialized skills and practical training in specific trades or occupations, enhancing their employability and providing direct pathways to relevant careers.
🎓 Skills-Focused
⏱️ Finish in 6 months - 2 years
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What Is the Administration & Sales Industry?
Administration & SalesThe primary activities of this group involve managing teams and projects, providing administrative support, and selling products or services.